[Download] "Be Our Guest: Revised and Updated Edition" by The Disney Institute & Theodore Kinni " Book PDF Kindle ePub Free
eBook details
- Title: Be Our Guest: Revised and Updated Edition
- Author : The Disney Institute & Theodore Kinni
- Release Date : January 16, 2011
- Genre: Careers & Occupations,Books,Young Adult,Reference,
- Pages : * pages
- Size : 1634 KB
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.